Senior Product Manager

Super Dispatch is looking for a Senior Product Manager to help innovate and execute product initiatives across the company. This role demands a lean product development mindset and collaborative work with a team of engineers and product designers in a dynamic, fast-paced, and data-oriented environment.

This is a fully remote role and an exciting opportunity for an experienced Product Manager to work on innovative solutions at a high growth SaaS company. Ideally this person will be within the US time zones but flexible to collaborate with our engineering teams in Central Asia.

Responsibilities:
– Collaborate with internal and external stakeholders to research and prioritize customer problems.
– Own the problem space of your product and customer segment. Become an expert in understanding and communicating our customers’ jobs, needs and pain points.
– Define and execute the vision and the roadmap for your product based on the overall Product Strategy.
– Shape up and document initiatives, and share in an organized format including details such as insights from customer interviews, insights from product analytics, domain-specific use cases, as well as the go-to-market strategy for the initiative.
– Define and analyze metrics that inform the success of your product and initiatives.
– Work closely with your team (design, engineering, analytics) to figure out and deliver innovative solutions that will drive your team’s key metric.
– For your roadmap items- communicate progress, learnings, plans, and problems on a monthly basis.

Candidate Experience:
– 5+ years of Product Management experience on a post-MVP product targeted at the B2B segment (serving paying customers, with a strong track record of growth)
– Experience working in a metrics and experimentation-driven organization
– Experience working within a team/squad comprised of engineers and product designers
– Experience taking ownership of the business outcome of your product, including building the product roadmap and strategy
– Experience working with remote and distributed teams – can effectively communicate with US, European, and Central Asian teams

Bonus points for:
– 2+ years software engineering experience
– Background in transportation/logistics
– Mobile application experience
– Achieving high growth for a product you built from scratch

Candidate Profile:
– Excellent written and verbal communication skills – you are a great writer, speaker, and listener – you have the ability to clearly articulate the story of the problem you’re solving and the vision you’re going after.
– Thrive in a startup culture – you thrive in a fast-paced, ‘get-it-done’ environment – by default, you prioritize “right now” over “right”, comfortable with multi-tasking, and limited resources.
– High level of flexibility – you adjust quickly to changing priorities and conditions, respond positively and effectively to complexity and change.
– Customer-focused – you can deeply empathize with our customers, patiently listen and take feedback; you are great at getting to the bottom of the customer problem.
– Problem solver – you have solved complex problems and have the aptitude to navigate uncharted waters.
– Systematic thinker – you can balance big picture strategy with details, you have strong execution and delivery.
– Analytical mindset – you are able to structure and process data and draw insightful conclusions from it.
– Proactive – you act without being told what to do and regularly bring new ideas and perspectives.
– Team player – you have a collaborative mindset, the ability to work with cross-functional teams, and build positive relationships with individuals across the organization.
– Open and Positive – you are open to criticism and ideas, you accept feedback and provide it quickly.

Within 1 month, you’ll…
– Graduate from Super Dispatch’s company-wide new employee onboarding program. You’ll get caught up with who we are, how we work, and what we’re building.
– Understand the full functionality of Super Dispatch products, as well as the greater auto transportation industry and competitive landscape.

Within 3 months, you’ll…
– Transform our customers’ needs and pain points into solutions and features within our software.
– Own every aspect of the product development process and collaborate with designers and engineers to implement features.

Within 6 months, you’ll…
– Develop and implement quarterly roadmap items for one of Super Dispatch’s core products.
– Be a decision-maker to drive key metrics and prioritize roadmap initiatives.
Collaborate with key stakeholders to set long term objectives, KPIs and closely track progress.

Within 12 months, you’ll…
– Own the ideation, development, launch, and optimization of product roadmap initiatives.
– Proactively identify and implement ways to increase efficiency in product development processes.
– Set a strategic vision that maps out the future product roadmap.

What We Do:
Super Dispatch is one of the fastest growing tech startups in Kansas City, and we’re transforming the world of vehicle shipping. The Super Dispatch platform is a one-stop-shop for everything Carriers and Shippers need to move cars faster, smarter, and easier. Backed by cutting edge technology and best-in-class software, Super Dispatch is the advanced auto transport experience taking carriers and shippers into the future.

Who We Are:
Our diverse team is comprised of highly motivated professionals with a passion for solving big problems with technology. Our core values are built around learning, growing, evolving, and continuous experimentation. We believe and practice taking bold risks. We embrace failure as a lesson. We put our team first. We are committed to supporting each other and helping each other grow on this journey.

Compensation:
Salary range: $115,000 – $145,000 annually

Summary of Benefits:
– Stock options
– Unlimited Vacation (PTO)
– 401k with company match
– Health, dental, vision, and life insurance
– 12 weeks of paid parental leave
– Fully remote/work from home role
– Growth opportunities
– Gym membership/wellness stipend
– Equipment provided