Twelve years later, Graham Zusi still gets choked up talking about the emotions he felt after the U.S. soccer team triumphed over Ghana in the FIFA World Cup, and he saw scenes of hometown fans celebrating in the Power and Light District in downtown Kansas City. “For Matt Besler and I — two Kansas City
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Click “start return.” That’s where SendBack steps in. The new-to-Kansas City startup built technology that catches a return the moment a shopper initiates it, explained founder Shaniqua Jones-Williams. Instead of automatically shipping it back to a warehouse, SendBack pauses the process and asks what actually makes sense — a refund, a discount to keep the
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