A new digital platform designed by Kansas City-based PayIt not only provides improved interactions between residents of Montgomery, Alabama, and their local city government — the tool also offers ticket sales for some of the region’s most popular tourist attractions.
PayIt — with headquarters in downtown Kansas City’s lightwell building — already boasts partnerships with a wide range of city, state, and provincial government agencies throughout North America, including the City of Toronto, the City of Grand Rapids, Michigan, the State of Kansas, Arkansas Game and Fish Commission, and the Missouri Department of Conservation.
The Montgomery, Alabama, partnership builds on PayIt’s work to modernize a variety of services including utilities, motor vehicles, property taxes, hunt and fish licensing, tolling, tickets and fines, courts — and now tourism.
“Our goal is to deliver a resident-first online experience that is modern, simple to use, and offers a more convenient option than going to an office, waiting in line, mailing a check, or picking up a phone,” said Jerime Ried, chief operating officer for the City of Montgomery. “We’re excited to partner with PayIt, and I am confident that the digital platform will create a more pleasant experience for our residents and visitors as they enjoy our great city.”
In addition to helping the city collect revenue and operate more efficiently, the platform will allow Montgomery to offer a variety of services online from a single portal, including ticket sales for the Montgomery Zoo and the iconic Harriet II Riverboat, business licensing and permitting, and payments for citations, fines and fees.
The platform also will enable city employees to streamline processes, eliminate manual tasks, and access insights — in a single user-friendly environment.
“As the City of Montgomery grows and tourism continues to thrive, we’re proud to be selected as a partner in their digitization journey,” said James Ward, senior vice president, public sector, at PayIt. “We are eager to work with the city’s leadership, and know that our world-class platform will quickly add value to Montgomery residents, visitors, and city employees.”
PayIt currently has more than 225 employees distributed across North America, with offices in Kansas City, Nashville and Toronto.